floral + retail lead

Portsmouth, NH
15-20 hours/week

Wild Valentine is a neighborhood café and artisan flower shop in Portsmouth's South End. We believe flowers should be experienced, not tucked behind glass doors, and that thoughtful hospitality can brighten someone's day.

We're a small but mighty team that loves creativity, values ownership, and believes businesses should always be evolving. We're looking for someone who shares those values and is excited to help shape one of the most beautiful parts of our shop.

about the role

We're looking for someone who finds just as much satisfaction in tracking inventory or improving a process as they do designing flowers or creating a beautiful retail display. The right person is both creative and operational. You naturally notice when something needs attention, enjoy working from a checklist, think a season ahead, and take pride in leaving the space better than you found it.

Rather than waiting for someone to tell you what to do next, you're the kind of person who creates your own plan, communicates proactively, and brings thoughtful solutions.

You'll be responsible for maintaining Wild Valentine's floral standards every day while helping create and exceptional experience for our customers.

what you'll own

As Floral + Retail Lead, you'll be responsible for the day-to-day operation of Wild Valentine's floral and retail program, including:

Design and maintain our daily floral program, including grab + go designs, pickup orders, stem bar offerings, and seasonal floral displays that reflect the Wild Valentine aesthetic.
Plan and source fresh flowers by reviewing inventory, sales trends, upcoming orders, and seasonal availability to make thoughtful purchasing decisions that minimize waste.
Own the retail program, including inventory management, ordering, receiving shipments, organizing backstock, pricing, and maintaining healthy inventory turnover.
Monitor product performance by observing customer purchasing habits, identifying slow-moving inventory, and adjusting future buying accordingly.
Curate our retail assortment by researching new products and vendors that align with the Wild Valentine aesthetic.
Maintain visual standards throughout the floral and retail areas, ensuring displays remain clean, abundant, organization and consistently beautiful.
Develop and maintain daily, weekly, monthly, and seasonal task plans to ensure floral and retail responsibilities stay organized and proactive rather than reactive.
Communicate clearly with our cafe team so flowers and retail remain stocked, cared for, and beautifully presented on days you're not in the shop.
Capture simple, high-quality photos of new floral work and seasonal displays to support marketing efforts.
Continuously identify thoughtful ways to improve systems, organization, efficiency and the customer experience.

creative freedom + ownership

This role comes with a meaningful amount of ownership. We trust you to manage inventory, prioritize your work, make thoughtful operational decisions, improve systems, and keep our floral program running smoothly with minimal day-to-day direction.

At the same time, you'll work directly with the owner on larger brand decisions, including pricing, product offerings, visual identify, merchandising direction, and seasonal planning. We value collaboration and are looking for someone who enjoys contributing ideas while helping steward an established brand.

schedule

This position begins at approximately 15-20 hours per week.

The schedule offers flexibility but will generally include afternoon and early evening shifts focused on floral production, merchandising, and preparing the shop for the days ahead. Occasional early mornings or flower market visits may be incorporated as needed.

As our flroal program evolves, we anticipate this role evolving alongside it. We're looking for someone who's excited to grow with us over the long term.

compensation + perks

$22-$23/hour, depending on experience
Paid vacation + sick leave
Free daily shift meals
Discounts on food, beverages, flowers and retail off-shift

qualifications

2+ years of floral design required and visual merchandising, retail, or related creative experience preferred.
Strong floral design fundamentals and the ability to design independently.
Demonstrate flexibility in scheduling and be available to work extra hours on/around big holidays including Valentine's Day, Mother's Day, week of Thanksgiving and week of Christmas
Excellent organization and time management skills.
Comfortable working independently with minimal supervision.
Strong communciation skills and collaborative mindset.
Comfortable using basic technology and inventory systems.
Ability to lift up to 50 pounds and remain on your feet for extended periods.
Flexible, adaptable, and excited to change.

to apply

Send us a note at careers@wildvalentine.co with your resume, a short note introducing yourself and telling us why this role caught your attention, and a few photos of your floral work and/or visual merchandising (if available). We can't wait to meet you!

floral + retail lead