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privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when interact with or visit wildvalentine.co (the “Site”) or any related events, trade shows and/or sales or marketing (collectively referred to as “Events”).

personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using cookies and other tracking technologies, including but not limited to:

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number.  We refer to this information as “Order Information.”

When you contact us through the Site, we will keep a record of our correspondence.  Additionally, we collect and store any information you choose to provide to us at Events. The types of information we collect may include name, email address, postal address, phone number and transactional information. We refer to this information as “Marketing Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Order Information, and Marketing Information.

how we use your personal information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products and services via email and, possibly, other means.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

sharing your personal information

We do not rent or sell your Personal Information to anyone. We may share and disclose information (including Personal Information) with third party vendors, consultants and other service providers who we employ to perform tasks on our behalf to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store (you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy).  We also use Google Analytics to help us understand how our customers use the Site (you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ or opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout).

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe might be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sarah@wildvalentine.co or by mail at 9 Dover Street, Dover, NH, 03820, United States.

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