faq

Q: Do you have a shop I can visit?

A: At this time, we're an online shop only and do not have a physical storefront. 

Q: Do you deliver?

A: Yep. We deliver Tuesday-Saturday within 20 miles of both our Downtown Dover studio location and our future Portsmouth storefront. Get the full scoop on deliveries here. 

Q: Do you offer pickup?

A: Yes! We've partnered with other local stores so that you can choose to skip the delivery and pick up yourself. See all pickup options here.

Q: Can I make special requests?

A: Our arrangements are custom-picked for you, by our designers, based on season and availability. We cannot guarantee specific colors or varieties but we'll try to accommodate requests. 

Q: How do I care for my fresh flowers? 
A: Don't be intimidated, just follow the easy steps on our flower care page. 

Q: Do you offer subscriptions for local businesses? 
A: Absolutely! Reach out to us via email at info@wildvalentine.co or (603) 609-8645 for a custom quote. 

Q: Do you do weddings?

A: We sure do. Check out our weddings + events page for more info. 

Q: What's your return policy?
A: All return and refund info can be found here. 

Q: How can I change or cancel my order?

A: To change or cancel an order either send us an email at info@wildvalentine.co or give us a call at (603) 609-8645. If your delivery date is within 72 hours, your order may be ineligible for a refund or store credit. 

Still have questions? Don't be shy, ask away!

Email: info@wildvalentine.co
Phone: (603) 609-8645