café team member | part-time
café team member
Portsmouth, NH
Part-Time
Wild Valentine is a neighborhood café and flower shop in Portsmouth's South End. We offer locally sourced coffee, a thoughtful assortment of food items, and garden-style flower arrangements. We are an enthusiastic team dedicated to providing our customers with an exceptional experience in a joyful environment. We aim to create a floral-filled community gathering space where creativity thrives, curiosity is encouraged, and there’s always a reason to celebrate.
Currently, we are looking to add one part-time team member to our café team. This position is a year-round role requiring 2-3 shifts per week, including one weekend day.
This individual will be cross-trained in both front-of-house and back-of-house skills and responsibilities. Our ideal candidate is reliable, motivated, positive, has high standards for quality, takes pride in their work, and will make customers and teammates feel welcome.
If you’re a passionate, glass-half-full kind of person who loves good coffee and believes in the magic of flowers, we would love to meet you!
responsibilities
- Deliver exceptional service through customer engagement
- Receive customer orders and process payments via Square point-of-sale system
- Maintain complete knowledge of coffee/beverage and food menus and educate guests on items and ingredients, as needed
- Prepare and serve a variety of beverages, including espresso drinks, wine and beer, consistently and to brand standards
- Slice, grate, dice, shred, cook, etc. food menu ingredients
- Assemble food menu items such as oatmeal bowls, toasts, sandwiches, pastries and more according to recipe standards
- Develop knowledge of flower, houseplants and retail offerings and educate guests on products as needed
- Maintain stem bar, Grab + Go designs, and houseplants to ensure longevity and the quality of displays
- Clean and sanitize work and service areas, equipment, and seating areas
- Restock retail displays and supply storage areas
- Take out and clean garbage, compost, recycling, and linen bins
- Assist with completing open and close checklists and other miscellaneous tasks each day
- Maintain a clean, safe and inviting environment for both customers and teammates
- Be a team player with a generally positive attitude and have fun!
qualifications
- Flexible, year-round, availability to work 2–3 shifts per week, including at least one weekend day and additional weekday or weekend shifts as needed
- One year of experience in the hospitality industry or customer service role preferred, but not required
- Exhibit strong communication skills that allow you to engage with guests authentically
- Able to be composed yet flexible in a fast-paced, highly social environment
- Must be able to lift heavy objects (up to 50lbs.)
- Ability to stand, walk, bend and lift for up to 10 hours per shift
- Able to perform repeat motions with hands and wrists
- Willing to adapt easily and innovate to push the brand forward
- Demonstrate excellent basic math skills and high level of comfort handling money and operating a point-of-sale system
Wild Valentine is committed to creating a safe and clean space for our team to work and an environment that is joyful and collaborative. We strive to develop individuals based on their particular goals and are always looking to the future, so that as we evolve, we can open new doors for our team members. Individuals who are excited to challenge themselves and grow along with us will find great opportunities with Wild Valentine!
perks
- Paid vacation + sick leave
- Free Wild Valentine swag
- Free daily shift meals
- Discounts on food, beverages and retail items off-shift
- Discount on fresh flowers
to apply
Send us a note at careers@wildvalentine.co and tell us a bit about yourself and your availability (include your resume, if available), and let us know your go-to coffee order. We can't wait to meet you!